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About Us

You don’t have to be suicidal to contact the hotline; anyone is welcome via phone, text or chat.

The Idaho Suicide Prevention Hotline, a program of Jannus, is committed to the prevention of suicide in Idaho.  The hotline provides crisis intervention, emotional support, resource referrals, linkages to local services, and follow-up for all Idahoans, including those at risk for suicide and their families and loved ones.  ISPH listens with support to callers, empowering them to look at options and come up with their own solutions.


The Hotline employs over 90 passionate, hard-working, caring volunteers and phone room supervisors. Additional staff include:

Lee Flinn, Director

Lee joined the Hotline as director in May 2020. She has nearly 25 years’ experience in nonprofit operations with mission-focused organizations in Idaho. Prior to joining the Hotline, Lee served in various roles in Idaho nonprofits including; policy director of Idaho Primary Care Association, advocacy director of AARP Idaho, founding executive director of Conservation Voters for Idaho, and executive director of the Idaho Women’s Network. Lee is a long-time Idaho resident and a graduate of the Executive MBA program through Boise State University. 

George Austin, Clinical Lead Supervisor

Despite attending school to be an elementary school teacher, George found his true career path after he began volunteering with Common Ground, a crisis service agency in his native Michigan in 1994.

During his time at Common Ground, George served in a variety of roles including volunteering on their hotline, supervising hotline volunteers, conducting trainings, coordinating community debriefings after traumatic events, working as a victim advocate and running the agency’s victim assistance program.

George moved to Idaho at the end of 2002 and spent a few years as a stay a home dad to two great kids before he began volunteering and then working on the Idaho Suicide Hotline in 2012.  George is trained in Critical Incident Stress Management (CISM) and is a Certified ASIST (Applied Suicide Intervention Skills Training) Trainer.

Alex McNish, Training and Volunteer Coordinator

With great honor and enthusiasm, Alex joined the ISPH team in January 2018 as the Volunteer Coordinator. Alex’s background includes raising a family in the Treasure Valley and 20+ years working with mission-driven organizations; most recently with two healthy aging programs sponsored by Jannus: The Foster Grandparent and Retired Senior Volunteer Program (RSVP) as the Volunteer and Outreach Coordinator. Alex enjoys connecting with people and is excited to support our volunteers!

Rachel Mauden, Program Assistant

Rachel is new to ISPH this year. She brings a unique and diverse background to the Hotline. After retiring from the military in 2017, she jumped into the non-profit sector and joined the Jannus team as an administrative assistant for all of the programs that they support. Her desire to give back on a deeper level brought Rachel to the Hotline. She brings a wealth of knowledge and enthusiastic passion to the Hotline and we are excited to have her on board!

Our Partners in Suicide Prevention

Idaho Division of Veteran’s Services
United Way (Kootenai County, Southeast Idaho, & Treasure Valley)
Idaho Legislature
Idaho Department of Health and Welfare
Idaho Lions
Wells Fargo
Saint Alphonsus Health System
Jeret ‘Speedy’ Peterson Foundation

Idaho Suicide Prevention Coalition
Ada County Paramedics Association
Suicide Prevention Action Network of Idaho
St. Luke’s Health System
JA and Kathryn Albertson’s Foundation
The Redside Foundation