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Hotline Phone Room Back Up Supervisor Needed – Application Deadline Extended

Hotline Backup Phone Room Supervisor, Idaho Suicide Prevention Hotline, Boise, ID – The Hotline Backup Phone Room Supervisor is responsible for clinical decision-making, supervising volunteers in the phone room and professional consultation during assigned shifts. The Hotline Phone Room Supervisor will ensure the provision of consistent, quality, service by the Idaho Suicide Prevention Hotline (ISPH) as Volunteer Phone Workers handle both incoming crisis calls and follow-up outcalls with persons in suicidal or other crises, and contribute to a phone room atmosphere that is professional, congenial and respectful, while adhering to ISPH policies, procedures and accreditation standards.


Backup/On Call Phone Room Supervisors will fill in for other supervisors for short (single shift) or longer periods of time (shifts for a week) with short or longer notice. The Hotline operates 24 hours per day, 7 days per week. Backup supervisors may be asked to fill in for any shift on any day of the week, especially weekends (Friday, Saturday, Sunday) and overnight.  We are specifically looking for overnight coverage.  This is a part-time position (less than 14 hours/week).

Hotline Backup Phone Room Supervisor 2018_01

Hotline is Hiring 2 Backup Phone Room Supervisors

Join our fun, supportive team! We are seeking 2 compassionate, assertive team players to support our Volunteer Phone Responders and callers. Ideal candidates will have a Masters degree in social work, counseling or related field and 2+ years experience in mental health crisis intervention, and be available for overnight and weekend shifts.