What happens when you call the Hotline?
When you call or text ISPH, whether you are calling for yourself or another person, your feelings and concerns are heard and supported. We listen- in an open, accepting, non-judgmental manner. As part of our mission We ask every caller if they are safe. We then problem solve collaboratively, empowering you to connect with your strengths, internal coping skills and support systems. If appropriate, we’ll work with you to create a safety plan that can include a follow-up call from ISPH the next day. We will provide referrals to community resources; and every caller is welcome to call back again when needed.
All staff and volunteers for the Idaho Suicide Prevention Hotline are trained in the ASIST (Applied Suicide Intervention Skills Training) model.
Your privacy is important. All calls are confidential and anonymous. We will ask for your permission before giving your information to other organizations that may be able to provide you with assistance. We comply with the federal privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) as is required of all health and mental health services providers. If, however, we believe that you are at imminent risk of suicide, we may contact 9-1-1 to ask them to initiate a rescue effort. We do not sell, rent, or share our mailing lists with any non-ISPH person or organization. If you have any questions or concerns about your privacy, please contact us at 208-258-6990.