Def Jam rap artist Logic releases song supporting the National Suicide Prevention Lifeline

April 28, 2017, Def Jam rap artist Logic released a single  from his upcoming album called “1-800-273-8255.” The song, which features Alessia Cara and Khalid, details the story of an individual in crisis who calls the Lifeline and finds hope and support. Alongside the song’s release, Logic’s team released several PSA-style videos sharing the stories of fans who were helped by Logic’s music and featuring the Lifeline logo and phone number.

 


ISPH Reaches 4 Year Mark, Adds Services

Suicide Hotline reaches 4 year mark; adds combined crisis text & 208 area code number
Hotline celebrates 4 years of continuous operations; adds combined crisis text and local voice call number to better serve Idahoans

BOISE, ID. (December 5, 2016)
The Idaho Suicide Prevention Hotline (ISPH) turned 4 years old on Saturday November 26, helping over 14,000 callers since launch and fielding 5,400 calls this year alone. When it launched in 2012, ISPH initially had just 18 trained volunteers, and operated Monday- Thursday from 9 am to 5 pm. It achieved 24/7 operations in 2014, and currently has 75 trained volunteers in service. Since launch, hotline volunteers have contributed over 40,500 hours of their time, representing an in-kind value of over $728,000. This year the State of Idaho committed to funding 60% of ongoing hotline operations. The remaining 40% comes from a diverse mix of funding partners and individual donors.
ISPH has launched a new local area code number: 208-398-HELP (4357) to supplement its existing National Suicide Prevention Lifeline Network (NSPL) number, 1-800-273- TALK (8255). This local area code number provides voice call response 24/7 and crisis text response between the hours of 3 pm and midnight, Monday- Friday The new number allows Idaho callers with out of state (non-208 area code) cell phones to dial ISPH directly. Currently, non-208 area code phone calls to ISPH through the National Lifeline Network are routed to the center in the Lifeline network associated with that area code. ISPH is working with the NSPL to ensure calls from Idaho’s new 986 area code will be routed to Idaho Responders as well. Says Director John Reusser, “We are grateful for the amazing support we’ve had since launch, and excited to be providing crisis text response to better reach young people in Idaho. Our additional number and text service will make it easier for all Idahoans to find a compassionate person when in need. Remember: You don’t have to be suicidal to contact the hotline, anyone in crisis is welcome to reach out.”



Benefit of Volunteering Goes Both Ways

“I wanted to send my reflections on last night’s phone responder listening shift at the Idaho Suicide Prevention Hotline (ISPH).  I appreciated the volunteers’ willingness to let me observe their interaction with callers and to answer my questions.  I realize from the few hours I spent that there is a lot to learn about how to effectively interact with callers. It takes patience, great listening skills, lots of resources, and a stockpile of good questions.  I believe there is so much I can learn about empathy and patience from volunteering. Secondly, I love the fact that this group of volunteers, with various backgrounds, is taking time of out of their busy lives to help those in need.  I noticed each volunteer serving at the Hotline feels passionately about suicide prevention, and that passion is reflected in the empathic way they interact with callers.  I also learned about the power of listening and providing resources in order to save lives.  While the volunteers answering the phones are not clinical professionals, they still have an incredible ability to help people.  I cannot wait to begin volunteering as a crisis phone responder at ISPH and to learn all I can from the experience and look forward to supporting the cause of suicide prevention.”

Nichole


ISPH receives generous support from Valley Office Systems

ISPH receives generous support from Valley Office Systems

A million thanks to our friends at Valley Office Systems for their generous in kind support in meeting the Hotline’s need for a an effective affordable copying /printing solution. Their team has been so friendly and helpful every step of the way. We highly recommend them!

Thanks!

1511422_628669443933072_8768258937764487837_n11081211_628669840599699_4955957277365420612_n10406603_628669467266403_3888767131400830553_n



ISPH Expands Hours & Recruiting Volunteers

FOR IMMEDIATE RELEASE
CONTACTS: John Reusser, Idaho Suicide Prevention Hotline, [email protected]
Idaho Suicide Prevention Hotline celebrates 2nd anniversary by achieving 24/7 phone response.
ISPH now recruiting for January/February 2015 Volunteer class
BOISE, ID. (November 24, 2014)
The Idaho Suicide Prevention Hotline (1-800-273-TALK), a program of Mountain States Group, Inc. reaches its second anniversary of operations and expands hours to 24/7 phone response this Wednesday November 26, adding Sunday days and Sunday-Thursday overnight to its existing hours.
With round the clock local phone response beginning this Wednesday, trained Idaho phone responders field even more calls from Idahoans who are in crisis or suicidal —and connect them with key resources in their local communities. The hotline also offers follow-up calls to individuals seeking help.
Says hotline Executive Director John Reusser: “It’s been a long, challenging but incredibly rewarding journey the past 2 years to achieve 24/7 suicide hotline response in Idaho. We couldn’t have done it without the support of our amazing funders and community partners, and our dedicated team paid staff, volunteers and interns.”
Support during critical times
The hotline offers callers:
• Emotional support
• Assessment of suicide risk
• Crisis intervention to those in imminent danger
• Links to local services
• Follow-up for those who exhibit suicide risk factors
Addressing a statewide problem
• Idaho is tied for the 8th-highest suicide rate in the U.S.
• Suicide is the second-leading cause of death for adolescents and young adults in Idaho.
After multi-sector collaboration throughout the Gem State, the ISPH opened in November 2012 — providing much-needed support for individuals at risk for suicide.
Getting involved
The ISPH team trains volunteers — laypersons or professionals — to become trained crisis phone workers. The next training class begins January 31, 2015. Informational sessions for prospective volunteers are ongoing in January. Retired mental health professionals are encouraged to consider becoming volunteer Phone Room Supervisors. ISPH is also needs non-phone worker volunteers to help with outreach, fundraising, event planning, etc.
ISPH provides great training and experience in a supportive environment for its Volunteer Phone Workers. Says volunteer Jennie Rylee: “…never in my life have I felt more worthwhile, more valuable, more needed than I do on the Suicide Prevention Hotline. We save people’s lives in a very real and very personal sense. Besides being a mom and grandma, it’s by far the best thing I’ve ever done.”
Volunteer Phone Responders receive 40+ hours of training and apprenticeship and commit to one 4 ½-hour hotline shift per week for one year.
To learn more or make a donation, visit the ISPH webpage. To volunteer as a phone responder call Nina Leary at 258-6992 or email <[email protected]>


Idaho Suicide Prevention Hotline takes 3,000th call, adds Friday and Saturday Overnight Shifts

Idaho Suicide Prevention Hotline takes 3,000th call, adds Friday and Saturday Overnight Shifts

ISPH now recruiting for October Volunteer training class

BOISE, ID. (September 19, 2014)

The Idaho Suicide Prevention Hotline (1-800-273-TALK), a program of Mountain States Group, Inc. continues to expand hours toward 24/7 coverage, adding weekend overnight shifts to its current Monday- Friday hours and has now taken over 3,000 calls since launching in November 2012.

With expanded hours beginning this weekend, trained Idaho phone responders field even more calls from Idahoans who are in crisis or suicidal —and connect them with key resources in their local communities. The hotline also offers follow-up calls to individuals seeking help.

ISPH will add Sunday days and Sunday-Thursday overnights this November when its next cohort of volunteers is trained. Outside of ISPH operating hours, calls to 1-800-273-TALK (8255) are answered by crisis centers in other states.

Says hotline Executive Director John Reusser: “With each new trained cohort of Volunteer Phone Responders we come closer to 24/7 Suicide hotline response in Idaho. Our call volume has increased steadily in 2014 already- double 2013’s entire call volume. Thanks to the support of all Idahoans ISPH is on schedule to reach our goal of round the clock coverage before the end of 2014.”

Support during critical times

The hotline offers callers:

  • Emotional support
  • Assessment of suicide risk
  • Crisis intervention to those in imminent danger
  • Linkages to local services
  • Follow-up for those who exhibit suicide risk factors

 

Addressing a statewide problem

  • Idaho has the eighth-highest suicide rate in the U.S.
  • Suicide is the second-leading cause of death for adolescents and young adults in Idaho.

 

After multi-sector collaboration throughout the Gem State, the ISPH opened in November 2012 — providing much-needed support for individuals at risk for suicide.

Getting involved

The ISPH team trains volunteers — laypersons or professionals — to become trained crisis phone workers. The next training class begins October 4. Informational sessions for prospective volunteers are ongoing in September. Retired mental health professionals are encouraged to consider becoming volunteer Phone Room Supervisors.

ISPH provides great training and experience in a supportive environment for its Volunteer Phone Workers. Says volunteer Jennie Rylee: “…never in my life have I felt more worthwhile, more valuable, more needed than I do on the Suicide Prevention Hotline. We save people’s lives in a very real and very personal sense. Besides being a mom and grandma, it’s by far the best thing I’ve ever done.”

Volunteers receive approximately 40 hours of training and apprenticeship and commit to one 4 ½-hour hotline shift per week for one year.

To learn more or make a donation, visit the ISPH webpage. To volunteer call Nina Leary at 258-6992 or email <[email protected]>


$50,000 Grant Will Continue Lifesaving Work

BOISE, Id. (June 26, 2014)

Idaho Suicide Prevention Hotline (1-800-273-TALK), the state’s only nationally certified suicide prevention hotline and a program of Mountain States Group, is pleased to announce that the United Way of Treasure Valley’s Vision Council has approved a $50,000 grant to the hotline. This generous gift is in addition to start-up funding provided in 2012 and helps ISPH achieve the goal of 24/7 operations this Fall.

Continue Reading


ISPH Adds Saturday Hours

BOISE, Id. (June 18, 2014)

The Idaho Suicide Prevention Hotline (1-800-273-TALK) continues to expand hours toward 24/7 coverage ahead of schedule, having added Saturdays to its existing 9 am to 1 am Monday- Friday hours.

With expanded hours that began this Saturday June 14, trained Idaho phone responders are fielding more calls from Idahoans who are in crisis or suicidal — and connecting them with key resources in their local communities. The hotline also offers follow-up calls to individuals seeking help.

Continue Reading